Review management for local business
Reviews drive both your local ranking and customer trust. VisibleIQ helps you generate more Google reviews after every visit, monitor ratings across sites, and reply fast with AI-drafted responses. Built for local service businesses in the US and UK.
- Get more Google reviews after every visit
- Reply to every review with AI drafts
- Monitor ratings across Google and more
- Works for US and UK businesses
What review management does
VisibleIQ turns every happy customer into a review, and every review into ranking and bookings.
Get more Google reviews
Ask happy customers at the right moment with a one-tap link, so a steady flow of fresh five-star ratings keeps coming in.
AI-drafted replies
Every review gets a thoughtful, on-brand response drafted for you. Approve it in one click so nothing sits ignored.
Monitor reviews across sites
Watch Google, Facebook, and the directories your customers use from one inbox, with an alert the moment a rating lands.
Turn reviews into ranking and bookings
Recent, well-answered reviews lift you in the local map pack and convince searchers to choose you over competitors.
Handle negative reviews professionally
Flag one-star reviews fast and reply with a calm, professional draft, so you protect your reputation instead of going quiet.
Built for the US and UK
VisibleIQ matches local spelling, review sites, and tone, so requests and replies feel native in both markets.
Review management for your industry
Pick your kind of business to see how VisibleIQ generates more reviews, monitors ratings, and drafts replies for you, with terminology tailored to the US and UK.
Hair salons live and die by a full chair.
Independent hair studios and suite renters run lean, so there is rarely a dedicated receptionist to catch enquiries.
Barbershops run on walk-ins and quick chairs.
Nail salons get a steady stream of calls about availability, gel, and group bookings, usually while every tech is mid-set.
Beauty salons juggle a wide menu and a busy diary, so front-desk calls about treatments and pricing are constant.
Spas sell relaxation, so a ringing, unanswered phone is exactly the friction guests do not want when they try to book.
Med spas field high-value enquiries about injectables and skin, and missed calls mean missed treatment revenue.
Dental practices handle a heavy call volume of new patients, emergencies, and reschedules that overwhelm a busy front desk.
Multi-chair dental clinics need every call answered, triaged, and booked without tying up clinical staff.
Orthodontic practices field long-consideration enquiries about braces and aligners that need fast, helpful answers.
Dermatology and skin clinics get detailed enquiries about conditions and treatments that deserve a real answer, not voicemail.
Chiropractic clinics book a steady flow of adjustments and new patients in pain who want to be seen quickly.
Physiotherapy and physical therapy clinics book recurring appointments, so every new enquiry should turn into a plan of care.
Opticians and optometry practices field eye-test bookings, contact-lens queries, and frame questions all day.
Vet practices handle anxious owners, urgent cases, and routine bookings that all need a calm, immediate response.
Massage therapists are in treatment for an hour at a time, so the phone is the first thing to go unanswered.
Tattoo studios get a flood of enquiries about ideas, pricing, and availability, usually while artists are mid-piece.
Pet groomers book full-day diaries by phone and get constant calls about availability and breed-specific cuts.
Heating and cooling companies get urgent calls when systems fail, and the first firm to answer usually wins the job.
Plumbers field urgent leak and no-hot-water calls all day, and a missed call is almost always a lost emergency job.
Law firms and solicitors get high-value enquiries where the first responsive call often wins the client.
Estate agents and realtors live on speed to lead, so every viewing and valuation call needs an instant answer.
Garages and auto shops get nonstop calls about quotes, MOTs, and breakdowns while every tech is under a bonnet.
How it works
Connect your review profiles
Link your Google Business Profile and other listings. VisibleIQ pulls in existing reviews and watches for new ones.
Automate review requests
After each appointment, customers get a one-tap text or email request. More requests means more reviews.
Reply fast with AI drafts
Every new rating triggers an alert and an AI-drafted response. Approve it in one click and watch your rating climb.
Frequently asked questions
What is review management software?
Review management software helps you generate, monitor, and respond to customer reviews in one place. VisibleIQ asks happy customers for a review after each visit, watches Google and other sites for new ratings, and drafts professional replies you can send in one click, so reviews drive both your local ranking and customer trust.
How do I get more Google reviews?
Ask at the right moment. VisibleIQ sends a friendly review request by text or email after each appointment, with a one-tap link straight to your Google listing. Removing the friction is the single biggest lever for getting more reviews, and automating it means you never have to chase them by hand.
Do reviews affect local ranking?
Yes. Review count, average rating, how recent your reviews are, and how consistently you reply are all signals Google weighs in the local map pack. A steady stream of recent, well-answered reviews helps you rank above competitors and earns the trust that turns a search into a booking.
How should I respond to negative reviews?
Quickly, calmly, and in public. VisibleIQ flags every new review and drafts a professional reply that acknowledges the issue and invites the customer back. Responding well to a one-star review often does more for your reputation than the review itself did damage.
Does it work for businesses in the US and UK?
It does. VisibleIQ handles US and UK spelling, phone formats, and the review sites that matter in each market. Pick your industry below to see review management tailored to your kind of business.
Turn reviews into ranking and revenue
Generate more reviews, reply in one click, and climb the local results. Review management built for your industry, free to start with no credit card.
Grade my business for free